[If the course has not yet started]

• - If within 7 days from the payment date and there is no record of course participation
  (e.g., video playback, download, etc.)
  → a full refund will be issued.
• - If more than 7 days have passed since the payment date,
  10% of the payment amount will be deducted as a cancellation fee, and the remaining amount will be refunded.
• - Refund requests can be made through the Customer Service Center,
  and refunds will be processed within 5 business days after the request is received.

[If the course has already started] * For single-session or multi-session courses

• - If a single-session or multi-session course has been partially completed,
  the refund amount will be calculated according to the following criteria.
• - Single-session course :

  Refund will be issued after deducting the tuition fee proportionate to the course completion rate (based on viewing time).

• - Multi-session course (continuous program):

  Refund will be issued after deducting the fee for the sessions already completed plus a 10% cancellation fee from the total payment amount.

• - Example :

  If you request a refund after completing 2 out of 5 sessions
  → Refund = Total amount − [(Total amount ÷ 5 × 2) + 10% cancellation fee]

• * If more than 7 days have passed since the payment date, an additional 10% penalty will be deducted.
  * All refunds are processed on Fridays. Refund requests made on Friday will be processed on the following Friday.